FAQ
We know that getting organized is a personal journey, and you might have some questions before getting started.
Below are some of the most common questions we receive about our services, process, and how we can help make your space work better for you.
If you don’t see your question here, feel free to contact us we’re happy to help!
Q: What does a professional organizer do?
A: A professional organizer helps create functional, clutter-free spaces that are easy to maintain. At Unmess Your Nest, we work with you to design systems that fit your lifestyle, making your home or workspace more efficient and stress-free.
Q: Do I have to be present during the organizing session?
A: You don’t have to be actively involved, but we do ask that you be available for quick decisions and check-ins as needed. If you prefer a more hands-off approach, we can set a designated check-in time.
Q: Do I need to buy storage bins or organizing products before my session?
A: Not necessarily! We’ll assess your space first and determine if additional storage is needed. If products are recommended, we can discuss options, and you can either purchase them yourself or have Kristin source them for you.
Q: How long does an organizing session take?
A: Every project is different! Smaller spaces like closets or pantries may take a couple hours, while larger or more complex spaces can take multiple sessions. After a consultation, Kristin will provide an estimate based on your needs.
Refresher Sessions
Q: What is a Refresher Session?
A: A Refresher Session is a quick reset for past clients who worked with Kristin and need a little fine-tuning 3-6 months later. It helps maintain your organized space and adjust systems as needed.
Q: How long is a Refresher Session?
A: Refresher Sessions are typically 2-3 hours, depending on the space and needs.
Q: Can I book a Refresher Session if I haven’t worked with you before?
A: Refresher Sessions are only available to past clients. If you’re new to Unmess Your Nest, we’d love to work with you on a full organizing session first!
Pricing & Booking
Q: How do you determine pricing?
A: Every project is custom quoted based on factors like the size of the space, level of clutter, and time required. Kristin will provide a detailed estimate after a consultation.
Q: Do you charge hourly?
A: While pricing is partially based on an estimated number of hours, there are other factors to consider. We provide flat-rate custom quotes so you know what to expected investment upfront.
Q: Is there a consultation fee?
A: Yes, we require a 30-60 minute consultation to assess your space and needs. This consultation fee is $75 and credited toward your organizing package if you book a session. (travel fees may apply)
Q: What payment methods do you accept?
A: We accept cash, cards and, checks. 50% payment is due upon acceptance of terms and conditions with remaining balance due upon project completion unless otherwise arranged.
Q: Do you offer gift certificates?
A: Yes! An organizing session makes a great gift. Contact us to purchase a gift certificate for a loved one.
Decluttering & Letting Go
Q: I struggle to let go of things. Will I be pressured to get rid of stuff?
A: Not at all! Kristin provides gentle, judgment-free guidance to help you make decisions that feel right for you. The goal is to create a space that serves you, not to force you to part with things before you’re ready.
Q: What happens to the items I choose to let go of?
A: That’s entirely up to you! We can discuss donation, resale, recycling, or disposal options based on what works best for you.
Q: Can you haul away donation items?
A: We can help coordinate donation drop-offs or suggest local resources. If you’d like us to handle the haul-away, additional fees may apply.
Other Services
Q: Do you organize businesses and restaurants too?
A: Yes! We specialize in business storage rooms, office spaces, and restaurant back-of-house organization. If you need help creating a more efficient workspace, contact us for a consultation.
Q: Do you offer DIY resources for those who want to organize on their own?
A: Yes! Kristin has created a DIY Organization Guide full of step-by-step instructions and tips. You can purchase it [here].
Q: What if I need more organizing help in the future?
A: Many clients book follow-up sessions or Refresher Sessions to maintain their space. We’re always here if you need support!